Returns & Exchanges
At G3 Genuine Guide Gear, we stand by the quality of our high-performance apparel and accessories. If your gear doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package, ensuring any old labels are covered.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.